Payment Options
This Payment Options page outlines the payment methods currently available on the AFLETE ATHLETICS website, as well as the order confirmation, validation, and communication process associated with each payment method.
By placing an order on our website, you acknowledge and agree to the terms described below.
1. Available Payment Method
Cash on Delivery (COD)
At present, AFLETE ATHLETICS offers Cash on Delivery (COD) as the sole payment method available on the website.
With Cash on Delivery:
- Payment is made in cash directly to the courier at the time of delivery
- Customers are responsible for preparing the exact amount where possible
- COD is available for deliveries within Morocco only
2. Order Confirmation & Validation (IMPORTANT)
To ensure order accuracy, customer satisfaction, and operational security, all orders placed on the AFLETE ATHLETICS website must be confirmed prior to dispatch.
WhatsApp Confirmation
After an order is placed, the customer will receive a WhatsApp message sent to the phone number provided at checkout. Through this message, the customer may:
- Confirm the order
- Cancel the order
- Request a modification (size, color, or item, subject to availability)
Orders are not processed or shipped until confirmation is received.
AFLETE ATHLETICS reserves the right to cancel any order that is not confirmed within a reasonable timeframe.
3. Order Processing After Confirmation
Once an order is confirmed via WhatsApp:
- The order is officially validated
- The fulfillment and shipping process begins
- The order is registered in our internal tracking system
Only confirmed orders proceed to preparation and dispatch.
4. Order Tracking & Status Updates
After confirmation, customers will receive regular updates at each key stage of the order process, which may include:
- Order confirmed
- Order being prepared
- Order dispatched
- Order out for delivery
- Order delivered
Updates may be sent via WhatsApp, email, or both, depending on system availability.
5. Email Notifications & Follow-Up
In addition to WhatsApp communication, a full email follow-up is provided for every order.
This includes:
- Order confirmation email
- Order summary and details
- Delivery and status notifications
- Post-delivery communication where applicable
Customers are responsible for ensuring that the email address provided during checkout is accurate and accessible.
6. Order Verification & Fraud Prevention
AFLETE ATHLETICS reserves the right to:
- Verify orders via WhatsApp, phone call, or email
- Cancel unconfirmed or suspicious orders
- Limit or refuse Cash on Delivery for customers with repeated order refusals or non-payment upon delivery
This process helps protect both our customers and our operations.
7. Future Payment Methods
AFLETE ATHLETICS is actively preparing to introduce online payment by bank card (credit and/or debit) on the website.
Once available:
- Secure, certified payment gateways will be used
- Card details will not be stored by AFLETE ATHLETICS
- Full payment terms will be published on this page
8. Pricing & Currency
- All prices are displayed in Moroccan Dirhams (MAD)
- Prices include applicable taxes unless otherwise stated
- Confirmed orders are charged at the price displayed at the time of confirmation
9. Company Information
This Payment Options Policy is issued by:
AFLETE ATHLETICS
Adresse :
Marrakech, Maroc
RC : 102853
ICE : 002415757000077
Contact Email: contact@afleteathletics.com
10. Policy Updates
AFLETE ATHLETICS reserves the right to update or modify this Payment Options page at any time. Changes take effect immediately upon publication on the website.